SHIPPING POLICY

All online orders are fulfilled by CBF.  https://mail-fulfilment.co.uk/

Deliveries are made Monday to Friday. 

 

Shipments require the signature of an adult 18 yrs or older. During times of extreme heat or cold, we will gladly hold your purchases until we can ensure safer travel. If you have opted to have your order shipped during extreme weather, CBF cannot assume responsibility for the condition of wines upon delivery. 

RETURN & EXCHANGE POLICY

Wrongly shipped or defective merchandise may be returned for the exchange of product (s) of equal value upon presentation of the original bottle (with wine to be analysed), sales receipt and cork, or can.If an order is returned to us as undeliverable, the refund will be made for the product only, less any return shipping and handling costs. Other restrictions may apply. Please email customer services at sales@gigglewater.com 

to request a return, exchange or refund.  

TERMS OF USE & PRIVACY

TERMS OF US

Welcome to The Gigglewater Wine Club's website/ If you browse and use our website you are agreeing to comply and be bound by the below terms and conditions of use, which together with out privacy policy govern Gigglewater's relationship with you in the context of this website.

 

The content on the pages of this website is for your general information and use only and is subject to change. Neither we or third parties guarantee to the accuracy, suitability of information and materials founds on this website for any purpose. Your use of any information or materials on the website is at your own risk, we are not liable. It's your own responsibility to ensure that services, products, information on this site meet your specific requirements.  The material on this website is owned or licenses to us. It includes but is not limited to, the design, layout, photos, graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions. Unauthorised use of this website or graphics may give rise to a claim for damages or more. All links to other websites are merely for your information. Your use of this website and any dispute arising out of such use of the website is subject to the laws of the United Kingdom.

WINE LEGALS

You must be 18 years of age or older, to order or receive and sign for alcoholic beverages from Gigglewater Productions Ltd.  Wines purchased from Gigglewater are for private consumption only and not for resale.

CREDIT/DEBIT CARD CHARGES

Orders are by bank transfer to our Gigglewater Productions Ltd HSBC bank account, or online by card via an online payment system.  We are looking into credit card payment facilities within the next 2 months (Nov/Dec 2019). 

MINIMUM PURCHASE

No minimum purchase is required, but the shipping fees may vary. Wines come in the pretty outer cases in 12's but can be repacked into 6's for you.

 

SHIPPING COSTS

CBF (www.mail-fulfilment.co.uk) is our logistics partner. Ground shipping is provided by DHL and or UPS at current market rates via group buying to receive lower costs. Cans and Bottles may be shipped together.

 

 

PRIVACY POLICY

 

Protecting your privacy is important to us.

We also collect personal information about you when you check out of our store such as your name, address, postal code, phone number, etc. We need this information to process payment and ship products to you.

We never share personal information. Under no circumstances will we share any personal information that we

collect with any third parties or web sites. If you give us permission to send you marketing emails then we use

your email ONLY for that purpose. If you have chosen to opt into our newsletter or marketing emails and then decide to opt out, we have a simple “unsubscribe” and “update preferences” link at the bottom of every email that we send.

If you have any questions about your privacy, or want to make changes to your profile, change your address or get off our marketing list, simply send us an email.

All the payment information we collect is done so under SSL - a standard internet security measure. Any data that we store about you is kept behind a secure firewall in our database and is not accessible to the public in any way.

© 2019 by Gigglewater Productions Ltd. 44 Honeyman Close London NW6 7AZ +447578167776 catherine@gigglewater.com or sales@gigglewater.com